Billing/Insurance

If you have questions about your bill(s), please contact our Customer Service Center and request to speak with a Patient Account Representative Monday through Friday, from 8 am to 5 pm. Please call (919) 620-4555 or 1-800-782-6945 (if you live outside of Durham).

Durham Regional Hospital is a participant with these providers.

Aetna of the Carolinas, Inc.
BCBS of NC-Classic Blue
BCBS of NC-Medpoint/Blue Choice
BCBS of NC-Personal Care Select/Blue Options
Cigna Behavioral Health
Cigna Healthcare of Administrators
Cigna Healthcare of NC, Inc.
Cigna Healthcare/Flexcare
Cigna PPN/POS
City of Goldsboro
Community Care Network
Community Home Care and Hospice
Community Memorial Health Center
CompCare Network, Inc.
Corvel Corporation
Coventry Healthcare of the Carolinas, Inc.
Doctors Direct Healthcare
Duke Community Hospice Services
Duke Health Direct
Duke Select
Durham County Department of Health
Employer’s Choice Network (for Duke employees only)
First Health
Four County Health Network
Gateway Health Alliance
Great-West Healthcare
Halifax Physician-Hospital Organization (Virginia)
Health Care Savings, Inc.
HealthNet Solutions
Humana/ChoiceCare Network
Megallan Health Systems
MAMSI-Alliance PPO
MAMSI-Optimum Choice of the Carolinas
Managed Health Network
MedCost, Inc. (Preferred/PrimeNet Networks)
Medical Excess
NC State Employee Health Plan
Partners National Health Plans of NC, Inc.
Partners Medicare Choice
Patient’s Choice, Inc.
Piedmont Health Coalition
Primary Physician Care Network
Private Healthcare Systems, Inc.
Southcare, Inc.
Southeastern Health Network, Inc.
Staff Builders Inc. d.b.a. Tender Loving Care
United Behavioral Health (PPO only)
United Healthcare Insurance Co.
United Healthcare of North Carolina
Value Options
Vaughan Furniture Company
Wellpath Select, Inc. (Non-Prima PCP)
Wellpath Select, Inc. (Prima PCP)