Visiting Hours

Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern at Durham Regional Hospital, and in order to enhance the quality of care, specific visiting hours and regulations have been established for each unit to make sure visiting remains beneficial.

General Visiting Hours (except as noted below)

Monday-Sunday: 9 a.m.–9 p.m.

Behavioral Health

Monday-Friday: 3:30 p.m.-7:30 p.m.
Saturday and Sunday: 1 p.m.-7:30 p.m.

CCU/ICU

Monday-Sunday (visitation is restricted to 30 minutes):
9 a.m.
12:30 p.m.
5:30 p.m.
8:30 p.m.

Durham Rehabilitation Institute

Check with the patient’s nurse for information on daytime visiting hours. Visiting hours end at 9 p.m.

Visitor Guidelines

For your health and recovery, we ask visitors to observe these guidelines:

• People with colds, sore throats or any contagious diseases should not visit patients.
• Children visiting must be at least 12 years old and accompanied by an adult at all times. There are special rules for siblings of pediatric patients and children of obstetrical parents. Please ask the nurse for details.
• No more than two visitors are allowed at one time.
• Please keep visits short.
• Please leave the room when the patient receives a treatment.
• Please check with the patient’s nurse about the overnight visitor policy for your unit.
• Please do not smoke in the hospital.

Your Rights as a Visitor

Respect and Dignity

You have the right to considerate, respectful treatment at all times under all circumstances with recognition to personal dignity.

Personal Safety

You have the right to expect reasonable safety insofar as hospital practices and environment are concerned.

Your Responsibilities as a Visitor

Hospital Rules and Regulations

You are responsible for following hospital rules and regulations affecting patient care.

Respect and Consideration

You are responsible for being considerate of the rights of patients and hospital personnel and for assisting in the control of noise, smoking and visiting hours. You are responsible for being respectful of the property of other persons and of the hospital as we pursue our mission of providing quality health care to our patients.

Gifts for Patients

Visitors should check with the patient’s nurse before bringing gifts of food or drink to patients. Please check with the nurse to make sure your gift is appropriate. On the Intensive Care Unit, please check with the unit regarding any gifts for patients.

Parking

Free visitor parking is located at the front of the hospital. For maps and directions to Durham Regional Hospital please visit our Maps & Directions page.

For your convenience, valet parking and greeter services are available to assist patients and visitors. These services are Monday- Friday 6 am- 6pm. A fee of $4 will be charged for valet parking. 

Banking

An ATM machine is available on the third level near the main entrance.

Waiting Areas

There are specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Specific waiting areas have been designated for families of patients in the Critical Care Units, the Emergency Department and Surgery.

Wireless Internet Access

Durham Regional provides free wireless Internet access for portable computers and devices capable of receiving specific wireless signals. There are two methods for guest wireless Internet access, depending on location within the hospital. For more details and instructions for using the wireless network, read our wireless network instructions [32 KB PDF].

Out-of-Town Visitors

Accommodations for relatives and visitors from out-of-town are available at nearby hotels. Please call Patient and Visitor Relations at 919-470-4747 for a list of local accommodations.